PATIENT INFORMATION

BOOKING AN APPOINTMENT

Bookings are made by calling our reception staff. They can help you to organise a time that suits you. To see one of our specialists you will need a referral from your GP or other specialist. Your referral can be faxed, sent electronically or be brought in with you on the day.
If you any questions before booking please use our contact form or call 07 5500 0536. Our specialists all have different waiting times and appointment days. Urgent appointments are usually arranged directly by your referring doctor and are seen as quickly as possible

TELEHEALTH CONSULTATIONS

Our specialist team are able to provide telehealth consultation in case you are experiencing respiratory  symptom or have been exposed to COVID-19.

Patients from Aged Care facilities and rural/remote can also be seen via telehealth consultations.

SMS CONFIRMATIONS

We will send you an SMS prior to your scheduled appointment to confirm your attendance.
You will need to respond with Yes or No, ensuring that you provide at least 48 hours for cancellations.

If you need to reschedule please call 07 5500 0536.

LOSS OF DOCUMENTS

Your prescription, pathology and radiology requests are important  documents. Please take care of these documents. We cannot re-print a copy of these documents as they are stored within our clinical software unsigned and only accessible by the referring practitioner.

Only your referring practitioner can print or sign these forms.

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